Ken Blanchard

Author at The One Minute Manager

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“You’ve got to wander around and see if you can catch people doing things right”

Ken Blanchard

Author at The One Minute Manager

“Satisfying customers is not enough – you have to create a situation where they go, ‘Wow, I can’t quite believe that happened’”

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Ken Blanchard is a prominent, sought-after author, speaker, and business consultant. 

Few people have influenced the day-to-day management of people and companies more than Ken. Ken is universally characterised by his friends, colleagues, and clients as one of the most insightful, powerful, and compassionate individuals in business today.

Co-authored with Spencer Johnson, Ken wrote The One Minute Manager, which focuses on three short techniques to effective management: one minute goals, one minute praisings, and one minute reprimands. 

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