Why innovative product must cannibalise previous product

The customer, innovation and Microsoft Messenger

“Microsoft is not bothered about job descriptions”

The importance of interpreting the voice of the customer in innovation

Product quality and innovation as a recession-beating strategy

Incorporating innovation and passion in building great brands

The art of innovation and the future of Quintessentially

The art of innovation through acquisition

Be an active listener and why 90% of success is having the right product

Why you have to be future orientated most of the time

Aligning your business with future trends

The power of small tests and big roll-outs